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Investor Services
Montreal area: 514-866-6755
Toll free: 1-800-363-3511

Business hours

8 a.m. to 8 p.m. ET, Mondays through Fridays




Use our form or email us at

*Please note that the emails you send are not encrypted. Therefore, we ask that you not include confidential information, such as your account number, username or password in these email messages. Further more, for security purposes, please note that National Bank Direct Brokerage will not disclose any information regarding an account or a trade by email.

Our address

1100 Robert-Bourassa Blvd., 7th floor
Montreal, Quebec H3B 2G7

Interactive Voice Broker

1-800-363-3511, press 8
Learn more about the Interactive Voice Broker

Holiday Opening Hours

Date Call Center Opening Hours
December 24, Thursday Open (8 a.m. to 4 p.m.)
December 25, Friday Closed
December 28, Monday Open (8 a.m. to 4:30 p.m.)
December 29, Tuesday Open (8 a.m. to 8 p.m.)
December 30, Wednesday Open (8 a.m. to 8 p.m.)
December 31, Thursday Open (8 a.m. to 4:30 p.m.)
January 1, Friday  Closed
January 4, Monday Open (8 a.m. to 8 p.m.)
January 5, Tuesday Back to regular schedule (8 a.m. to 8 p.m.)