Move your projects forward

$0 commission on all online stock and ETF transactions. Learn more

Open an account

Resume your application

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Fully-Paid Securities Lending Program

Find out how you could earn extra income.

Discover the program

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Optimize your investments

Discover the powerful tools and resources available to help you.

Learn more

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Our help centre

All of our frequently asked questions in one place.

Visit our help centre

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BECOME AN ONLINE INVESTING EXPERT

Independent investing in just 3 steps

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Open an account

Transform your investment plans into reality. You have goals, we have the accounts to help you reach them.

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Transfer your stocks

Deposit money or transfer investments in your NBDB Direct Brokerage account.

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Your personalized investing platform

Become an expert in financial markets, keep track of your investments, and safely view and trade stocks.

Start investing

Open your account in less than 15 minutes.

Open an account

Resume an application

RESEARCH AND FIND INVESTMENT OPPORTUNITIES

State-of-the-art analysis tools


Whether you’re just starting your investing journey or you’re already an expert, simplify your decisions and explore the markets with our free tools that will allow you to:

  • Find exchange-traded funds (ETFs) that meet your needs  
  • Get new investment ideas from our countless analyses and articles 
  • Build and execute successful investment strategies 
  • Create a watchlist and keep track of stocks you’re interested in 
  • Explore trading options ideas and compare different investment strategies

 

Discover our analytical tools

A MAJOR BANK BY YOUR SIDE

By your side every step of the way


Whether you’re an expert investor or just getting started, we have the tools for you. 

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Learning centre

Build your financial knowledge: read about investment strategies, different investment products, stock market trends, etc.

Browse our learning centre

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Seminars and webinars

Learn how to become an independent investor, keep up with market trends, get in-depth information from our analysis tools, and much more. 

Join our events

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Investment strategies and tutorials

Want to become an independent investor? Watch our videos and tutorials and hone your financial skills.

Check out our YouTube channel

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Develop your investing expertise with ETFs

Enjoy $0 pricing on Canadian or U.S. Exchange-Traded Funds (ETFs) with National Bank Direct Brokerage.

Learn more
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WE’RE HERE FOR YOU

Questions?

All answers, no hassle

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Message our virtual assistant

The answers to your questions, all in one step, 24/7.

 

Ask us anything

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Our help centre

All of our frequently asked questions in one place.

Visit our help centre

Need immediate help?

If you have not found the answer to your question, contact one of our representatives at 1‑800‑363‑3511, between 8 a.m. and 6 p.m. (ET), Monday to Friday.

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Terms of use
National Bank Direct Brokerage’s virtual assistant

When using our Virtual Assistant Service (the "Chatbot"), you accept these Terms of Use, which are subject to change without notice. Furthermore, you agree to consult these Terms of Use from time to time and acknowledge that your continuing use of the Chatbot means that you have accepted any changes that may have been made. Your continued use of the Chatbot means that you’ve read, understand and agree to these Terms of Use, the Terms of Use for our website, our Online transaction services, and to our privacy policy. You also understand any other agreements that you have with us will continue to apply when you use the Chatbot.

1. Our Services and your responsibilities

The Chatbot is an automated service which is integrated into our online trading platform. The Chatbot is preprogrammed to answer general questions concerning the use of our online trading platform solely for informational purposes. The Chatbot is not able to answer questions on transactions or products you hold with us.

By using the Chatbot, you understand and agree that:

  • The Chatbot does not provide financial advice, investment advice, recommendations or financial planning services.
  • The Chatbot does not conduct any transactions.
  • The Chatbot may not be able to answer all your questions. Therefore, it may not be able to provide you with the information you require. You must judge whether the answer provided responds to your question accurately. In the case of uncertainty, a customer service representative would be happy to help you. You can call us toll free at 1(800) 363-3511.
  • The Chatbot is not a complaint service. You cannot use the Chatbot to file complaints. If you have any complaints, you can contact us at the number indicated above.
  • We monitor, record and store the discussion that you have with the Chatbot to improve our interactions with our clients.
  • You will not provide the Chatbot with any confidential, personal, or private information. For example, you will not provide the Chatbot with your User ID, password or other personal information.

2. Limitation of Liability

You acknowledge that we won’t be liable for any losses or damages that you may suffer as a result of your use of the Chatbot, including if the Chatbot is unavailable for any reason.

We cannot guarantee that the results obtained via the Chatbot will be accurate and reliable and that the answers provided will meet your expectations.

We will not be held liable for damages you incur as a result of:

  • Any delay, error, interruption or omission on our part or any other event beyond our control.
  • Any deficiency or technical error or any unavailability of our systems and wireless networks.
  • Your failure to meet any of your obligations.
  • Any amendment to or suspension, refusal or blockage of the Chatbot.
  • Any decision or measure you take in response to information and data obtained via the Chatbot.
  • Any other damages you may incur that are not caused by negligence on our part.

3. Language

You have requested that these Terms of Use, and related documents be drawn up in English.

4. Governing Law

These Terms of Use are governed and must be interpreted in accordance with the laws in force in the province or territory where you reside. If you reside outside Canada, the laws in force and the courts of competent jurisdiction are those of the province of Quebec.

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